my stepdad was verbally abusive to my mom.. and to our whole family, i guess. It happened from when I was about 9, to 16..just a year ago, so it really affected me. I heard yelling, crying, screaming.. that's why I can relate to this song so much, and the video too. I think Kelly's trying to point out that this stuff, these feelings, don't completely go away- she's still trying to deal with it, and doing well. She still has sad emotions, too.

So yeah. there's my story. wow, i'm surprised how many people can relate to this song, it's nice to know that we aren't alone.